Support
Direct Numbers
We are here for you 24 hours a day, 7 days a week, 365 days a year.
We appreciate that bandwidth is the key to business competitiveness today. We understand that you cannot be without it. The euNetworks team is dedicated to delivering uncompromising support to you. Our Customer Care Centre is staffed with a diagnostic technical support team ready to help.
Germany +49 69 9055 4270
UK +44 20 7952 1355
Email support
You can email our technical support team: customercare@eunetworks.com
Reporting an Issue
If you spot an issue or need to report an issue to us then please either call or email us on following:
Germany +49 69 9055 4270
UK +44 20 7952 1355
Customer Portal Access
Our Connected Portal offers full service transparency and support, from installation and delivery to live service performance. It also makes it faster and easier than ever before to access and order solutions across our extensive European network.
ISO 27001
Information security and the protection of data is important to euNetworks. Our Information Security Management System is centred on supporting our customers, our partners and our internal data security requirements.
euNetworks is fully compliant and certified with the industry security standard ISO 27001.
Customer Handbook
The euNetworks Customer Handbook provides you with everything you need to know about working with us, including information about managing your euNetworks services, key processes and contact information.