Support

We are here for you 24 hours a day, 7 days a week, 365 days a year. We appreciate that bandwidth is the key to business competitiveness today. We understand that you cannot be without it. The euNetworks team is dedicated to delivering uncompromising support to you. Our Customer Care Centre is staffed with a diagnostic technical support team ready to help.

Direct numbers

Germany +49 69 9055 4270 UK +44 20 7952 1355

Email support

You can email our technical support team: customercare@eunetworks.com

Reporting an issue

If you spot an issue or need to report an issue to us then please either call or email us on following:

Germany +49 69 9055 4270 UK +44 20 7952 1355

customercare@eunetworks.com

Customer portal access

Our Customer Portal offers full service transparency and support, from installation and delivery to live service performance. You can also use it to order Ethernet and Cloud Connect services across our footprint, with further services to follow.

portal registration portal login

ISO 27001

Information security and the protection of data is important to euNetworks. Our Information Security Management System is centred on supporting our customers, our partners and our internal data security requirements.

euNetworks is fully compliant and certified with the industry security standard ISO 27001.
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