Building a Dependable, Highly Available Network
For a Financial Services Provider
The Company
Our customer is a large European commercial bank offering personal, business and corporate financial services. The company has over 10,500 employees and serves millions of customers.
As a major financial services provider, the company processes millions of transactions daily, from social welfare payments to capital market trading. The volume and importance of these transactions make the company a significant part of the national economy it resides in. Their network is critical to delivering these vital services.
The Challenge
To enable the company to maintain the network performance level required to be competitive in their marketplace and to scale the volume of services they provide to their vast customer base, two strategic network projects were identified.
Enhance the Redundancy and Resilience of the Network
The customer had an incumbent network provider, but wanted to implement a dual-supplier strategy for physical network diversity, additional and specific network expertise, and to de-risk from over-reliance on a single supplier.
Upgrade the Core Infrastructure and Implement a Managed Service Layer
The mainframe infrastructure that underpinned the core network had become legacy. Newer hardware was available that would deliver new performance-improving features and efficiencies. Optimising the connectivity between network locations would also improve application performance.
The Solution
We integrated these two key projects into one private managed network solution, bespoke to the unique requirements of the customer. We call that Private Connect.
A private, high-speed DWDM connectivity solution providing 10G interfaces between IBM mainframes housed in separate data centres.
Over 65 Ethernet and Fibre services used for core mainframe, storage and IT development.
Fully diverse design and build, with 1+1 diverse routes alongside dual chassis and card configuration to meet customer requirements of 99.999% availability.
Each network component monitored by euNetworks Network Operation Centre (NOC), operating 24/7 carrier-class support and maintenance, managed to tightly controlled SLAs.
Support teams local to the customer with a rapid 4-hour ‘spares to site’ policy
Scalability built-in with additional services easily added without disruption, supported by pre-agreed pricing and rapid service delivery of under 30 days.
A bespoke MSA covering industry-specific compliance requirements.
Robust and Dependable
Layers of diversity and redundancy are built into the network design and hardware configuration. The network is proactively managed 24/7 by our NOC team, working to a bespoke SLA, and has been maintained at 100% availability since going live.
Optimised Performance
Our dense, meshed metro network delivers routes within specific distances and latencies the customer requires for optimal performance from its mainframe and applications.
Implementation and management of new hardware reduced the number of racks required by 90% compared to the previous design, reducing power consumption, lowering costs and improving efficiency.
A network that Just Works
A solution designed to manage the network’s unique complexities and requirements, wrapped with an experienced service layer that deals with everything from everyday network uptime and incident management to relationships with the customer’s technology vendors and internal teams.
Why euNetworks?
A History of Delivering Premium Bandwidth Infrastructure
Our heritage is in delivering the bandwidth requirements of the most demanding customers in the world, from hyperscalers, global carriers and digital service providers, to financial service providers, high frequency traders and exchanges.
A Clear Focus on Managing Critical Networks
Our customers trust us and rely on our focus and expertise to deliver their core network infrastructure, the foundations on which they run and deploy the services for their users and customers. We understand the critical nature of our customer’s networks and are dedicated in our management of them.
A Unique & Differentiated Footprint
We’re a pan-European bandwidth infrastructure specialist with a unique fibre network built for business-critical services. We’re focused on rapidly delivering and managing that network for our customers. With over 600 key data centres and data hubs connected with deep fibre networks in 18 cities as well as a highly differentiated long haul network that spans 45,000 route kilometres across 17 countries, euNetworks has multiple, diverse connectivity options at regional level and throughout Europe. This delivers a seamless connectivity experience for our customers across our footprint.
We Focus on Rapid Service Delivery, High Service Availability and Reliable, Responsive Fault Fixing
29 days
Our average on-net service delivery time
99.95%
availability
We reached or exceeded service availability target every month for 4 years
6.5 hours
Our average time to fix class 1 and 2 faults